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Johannesburg: General Manager €“ Retail Supply Chain €“ R1mil €“ R900k posted by Hire Resolve






Date 2024-07-02
Job Title General Manager €“ Retail Supply Chain €“ R1mil €“ R900k
Employer Hire Resolve
More Information
Salary 0
Category Clearing And Forwarding
Location Gauteng
/ Johannesburg

Job Summary

Hire Resolves client in the Retail industry is urgently seeking the expertise of an experienced General Manager to join their team in Gauteng.

Responsibilities:

  • Ensure achievement of profitability by managing margins and discounts
  • Ensure the G. Fox ways of selling is adhered to by Sales Reps
  • Monitor and manage expenditure within flexi budgeting (revenue and income achievement)
  • Implement corrective action where targets are not achieved to ensure consistent profit growth of the branch
  • Ensure goods received are checked, GRVed and put away daily
  • Ensure accuracy of stock through daily cycle counts
  • Ensure customer satisfaction by delivering in full and on time
  • Achieve agreed Customer Service turnaround standards
  • Ensure deliveries to Customers by the couriers are within agreed service standards
  • Monitor Customer service standards in the Call Centre /Internal Sales
  • Ensure the Warehouse operates within standard operating procedures
  • Ensure all complaints and queries are resolved within SLAs e.g., logistics, pricing, returns and repairs
  • Establish and build Customer relationships and take personal ownership of resolving complaints
  • Drive usage of digital platform by promoting and implementing online transactions
  • Manage head counts and overtime within agreed budgets
  • Maintain effective leave planning and absenteeism management
  • Facilitate training and development interventions
  • Review performance in discussion with employees, agree ratings and set goals for new period
  • Continuously communicate and provide constructive feedback and coaching to employees
  • Take disciplinary action where required
  • Develop formal succession plan for key positions
  • Adhere to OHSA requirements e.g., training, safety reps, administration, meetings
  • Ensure the protection and security of all company assets within policy and procedure
  • Implement and ensure adherence to all internal controls
  • Compile meaningful and accurate management reports

Requirements:

  • Grade 12
  • 3-year qualification in Business Management or Commerce
  • 8-10 years Sales and Operational Management preferably in the PPE industry at a Senior Management Level
  • Strong Leadership skills
  • Organized with attention to detail
  • A team player who works well with others
  • Proactive nature
  • Excellent Communication skills and interpersonal skills


Benefits:

  • Salary:

    R900K/yr – R1Mil/yr, salary negotiable

Contact Hire Resolve for your next career-changing move.

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